With the introduction of universal ITC calling cards, the ISD tariff of BSNL has been hiked by more than 100% compared to the CALL NOW cards in use till now. When the private operators are reducing their tariffs, this negative action by BSNL is very surprising. It will not help keep existing customers in its fold, let alone enlarge its customer base.
V.Mahesha, Mysore Grahakara Parishat